Acceptance of Terms
By accessing or using any service, website (DetailMyRides.com), or SMS messaging program operated by Ride N' Shine Mobile Auto Detailing ("Company," "we," "us," or "our"), you ("Customer," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, do not use our Service. These Terms constitute a legally binding agreement between you and the Company.
Services Provided
Ride N' Shine Mobile Auto Detailing provides professional automotive detailing, mobile car washing, paint protection film (PPF), headlight restoration, ceramic coatings, and interior/exterior detailing services at your requested location (home or office). Related communications include online appointment scheduling, technician arrival notifications, service reminders, and promotional loyalty rewards. Specific service descriptions, pricing packages, and availability are presented at the point of booking on our website.
SMS Messaging Program (A2P 10DLC)
3.1 Program Description: We operate an A2P (Application-to-Person) 10DLC SMS messaging program registered with major U.S. carriers. Messages may include appointment confirmations, ETA reminders, promotional discounts, loyalty program updates, service follow-ups, and important service notices.
3.2 Consent and Opt-In: You must provide explicit, documented consent before receiving marketing SMS messages from us. Consent may be obtained via a website booking form, quote request, sign-up form, or verbal agreement during a customer service interaction. Consent is not a mandatory condition of purchase.
3.3 Message Frequency: Message frequency varies based on your service schedule and interactions.
3.4 Charges: Standard message and data rates may apply according to your wireless carrier plan.
3.5 Opt-Out and Help: You may unsubscribe from SMS communications at any time by replying STOP to any message. Reply HELP for assistance or email [email protected]. Our opt-out mechanisms fully comply with TCPA and CTIA requirements.
3.6 Delivery: We do not guarantee uninterrupted or error-free SMS delivery due to factors outside our control (carrier filtering, network outages).
Payments & Cancellations
4.1 Payment: Payment is due upon completion of the detailing service unless agreed otherwise in advance. We accept major credit/debit cards and secure digital payment methods. All transactions are handled by PCI-DSS compliant payment processors.
4.2 Cancellation and Rescheduling: Cancellations or rescheduling requests must be made at least 24 hours prior to the scheduled service appointment. Late cancellations within 24 hours may be subject to a cancellation fee as stated at the time of booking.
4.3 Refund & Satisfaction Policy: If you are not fully satisfied with our detailing service, please contact us within 48 hours of service completion. Approved refunds will be processed within 5–10 business days. We reserve the right to provide a complimentary touch-up/redo service to resolve any issues.
Customer Obligations
By booking our service, you agree to:
- Provide accurate, complete vehicle and address details when booking appointments.
- Ensure the vehicle is unlocked, accessible, and in a safe working environment at the scheduled time.
- Remove valuable personal belongings, cash, and sensitive items from the vehicle prior to our arrival.
- Not use our digital platforms or SMS system to transmit abusive, unlawful, or defamatory content.
- Comply with all applicable California local, state, and federal laws.
Intellectual Property & DMCA Notice
All original content included on our website (DetailMyRides.com), branding, logos, package descriptions, and text are the exclusive property of Ride N' Shine Mobile Auto Detailing and protected by intellectual property laws. Unauthorized reproduction or redistribution is strictly prohibited.
Some images, graphics, and visual media used across this website are for illustrative and promotional demonstration purposes only. We respect the intellectual property rights of others. If you are the rightful copyright owner or legal representative of any image/media displayed on this website and believe it was used without proper authorization, please contact us directly at [email protected] with the details. Upon receiving your notice, we will review the request and promptly remove or update the content within 24 to 48 hours.
Disclaimer of Warranties
THE SERVICE AND WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WHILE WE USE PREMIUM PRODUCTS AND INDUSTRY-LEADING DETAILING TECHNIQUES, WE DO NOT GUARANTEE THE REMOVAL OF PRE-EXISTING PERMANENT PAINT DAMAGE, DEEP SCRATCHES BEYOND CLEAR COAT, SEVERE OXIDATION, OR EMBEDDED CARPET BURNS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RIDE N' SHINE MOBILE AUTO DETAILING BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE VISIT GIVING RISE TO THE CLAIM.
Indemnification
You agree to defend, indemnify, and hold harmless Ride N' Shine Mobile Auto Detailing, its owners, operators, employees, and technicians against any claims, liabilities, damages, and expenses (including reasonable legal fees) resulting from your violation of these Terms or unsafe vehicle/property conditions.
Privacy Policy
Your use of the Service is also governed by our Privacy Policy, which explains how we collect and protect your personal data. By booking our services, you consent to data collection as described in our Privacy Policy.
Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any dispute arising from these Terms or our detailing services shall first be handled through informal mediation. If unresolved, disputes will be settled by binding arbitration in San Diego County, California. YOU WAIVE ANY RIGHT TO CLASS-WIDE ARBITRATION OR CLASS ACTION LAWSUITS.
Age Requirement
The Service is intended for individuals who are 18 years of age or older (or the age of legal majority in your jurisdiction). By booking a service or submitting personal information, you represent that you meet this age requirement.
Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting to our website with an updated "Effective Date." Continued use of our detailing services indicates acceptance of the revised Terms.
Severability
If any provision of these Terms is found invalid or unenforceable under California law, that provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and service booking confirmations, constitute the entire agreement between you and Ride N' Shine Mobile Auto Detailing regarding our services.
Contact Information
For any questions, service requests, or legal inquiries regarding these Terms and Conditions, please contact us:
Disclaimer: These Terms & Conditions govern your use of our services. © 2026 Ride N' Shine Mobile Auto Detailing. All rights reserved.
